Shipping Policy

Last updated: July 29, 2026

Where we ship

We ship worldwide from our fulfillment partners, with fast lanes for the US and Europe.

Processing time

Orders are processed within 1–2 business days. You'll get a confirmation email, and tracking where available.

Shipping options and rates (USD)

Expedited is offered only where a genuinely faster lane exists; if you don't see it at checkout for your address, Standard is the available option.

Estimated delivery (after processing; business days; estimates, not guarantees)

• United States: 3–7 days (Standard) · 2–4 days (Expedited)
• UK & Europe: 5–10 days (Standard) · 3–6 days (Expedited)
• Canada: 5–10 days (Standard) · 3–6 days (Expedited)
• Rest of World: 10–20 days

Tracking

Where tracking is provided, we'll email you a link once your order ships. Some Standard shipments may have limited or no tracking.

Customs, duties, and taxes

• United States: orders typically ship from within the US, so no import duties or taxes are added on delivery.
• European Union: where we collect VAT at checkout, you won't be charged it again on delivery. If it isn't collected at checkout, your carrier may collect VAT (sometimes with a small handling fee) before delivery. Customs duty generally doesn't apply to low-value orders.
• UK & Rest of World: local VAT, duties, or handling fees may be charged by your local carrier or customs before delivery. These are set by your country, not by us, and aren't included in the price you pay us.

Lost or delayed orders

If your order hasn't arrived within the estimated window plus a few days, email hello@navypeony.com and we'll track it down, replace it, or refund you.

Wrong address

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrectly entered address, but we'll always try to help.

Contact: hello@navypeony.com